Privacy Policy for Vilaasita Designs
Last Updated: August 6, 2025
Vilaasita Designs ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with our services.
1. Information We Collect
We may collect various types of information to provide and improve our services, including:
- Personal Identification Information: Your name, email address, phone number, and physical address.
- Project Information: Details about your property, design preferences, style, aspirations, and lifestyle to ensure we can create personalized and functional spaces[cite: 9]. This may include photographs, floor plans, and other project-related documents.
- Payment Information: Billing details and payment information required to process transactions for our services.
- Communications: Records of our correspondence with you, including emails, phone calls, and other communications.
- Website Usage Information: If you visit our website, we may collect non-personal information like your IP address, browser type, and Browse patterns to improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver our core offerings of interior consultancy, bespoke furniture, and turnkey projects[cite: 8, 17, 18].
- To Personalize Your Experience: To understand your vision and craft interiors that tell your story [cite: 14] [cite_start]and reflect your individuality[cite: 15].
- Project Management: To manage your project from concept to completion, ensuring a seamless transformation of your space[cite: 19].
- Communication: To communicate with you about your project, respond to inquiries, and provide updates.
- Marketing and Portfolio: With your explicit consent, we may use photographs of completed projects for our portfolio and marketing materials, similar to the "Sky Mansion" project showcase[cite: 3].
- To Process Payments: To bill and collect fees for services rendered.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With Third-Party Service Providers: We work with trusted contractors, suppliers, and artisans to execute our designs. We will only share project-specific information necessary for them to perform their services.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
- With Your Consent: We will share your information with other parties for purposes not listed here only with your express consent.
4. Data Security
We are dedicated to keeping your information secure. We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing you with our services and complying with our legal and financial obligations.
6. Your Rights
You have certain rights regarding your personal information. You may request to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Delete your personal information, subject to our legal and contractual obligations.
- Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through direct communication.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Phone: +91 9718320160 [cite: 111]
- Address: Plot No. 3 GF Khasra No. 1132 Dera Village Rd, opposite Asthal Mandir, next to greenways nursery, Dera Village, Dera Mandi, New Delhi, Delhi 110074 [cite: 110]